Returns & Exchanges

At Bike, we want you to ride with confidence, which is why we offer a 30-day return policy on all gear and accessories in original condition. If your new equipment doesn't meet your performance needs, we are committed to making the exchange process as smooth as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Carefully place the items in their original packaging, ensuring all tags are attached and any tools or manuals are included.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned equipment, we will process your refund or ship your exchange within 5-7 business days.